For sending emails, Momice uses SendinBlue, a professional and reliable email marketing partner. After your emails are sent, you are provided with a clear overview of your mailing results. ‘Delivered’ means that the mail server of the receiving party accepted the email.
Emails that are not delivered are called bounces. Read more about bounces. In the email statistics (Mail Module → Sent → statistics icon), the 'hard bounce' and 'blocked' notifications are grouped together.
Also the open and click rate of the email are displayed. By clicking the titles of the columns, you can choose the statistics you want to see.
If your participants use the iOS15 update, they can disable mail tracking. This means that in these cases we cannot measure whether a mail has been opened.