Registration questions allow you to collect additional information from invitees during registration.
You can manage registration questions via Website Module → Pages → Register.
What types of registration questions are available?
You can add different types of registration questions.
Open question
With an open question, the invitee can enter their own answer.
Use an open question, for example, for:
an explanation
additional comments
information for which you cannot define answer options in advance
Closed question – single choice
With a closed question with single choice, the invitee can select one answer option.
The answer options are shown in a dropdown menu.
Closed question – multiple choice
With a multiple choice question, the invitee can select more than one answer option.
The answer options are shown in a dropdown menu.
You can decide how many options an invitee can select at minimum and maximum.
Workshop question
With a workshop question, you can let an invitee choose from different workshops or sessions.
Each workshop or session is an answer option. You can set a maximum number of participants for each answer option.
Checkbox
With a checkbox, you can ask an invitee to agree to something, such as the general terms and conditions.
Tip: Add the general terms and conditions as a hyperlink so invitees can open them directly.
Please note: You cannot change the type of a registration question after it has been added. If you want to use a different type, add a new question.
General settings for registration questions
For each registration question, you can set:
whether the question is mandatory
whether the answer can be changed
Locking an answer
Do you want to prevent an invitee from changing a pre-filled or previously selected answer? Lock the field.
Go to Website Module → Pages → Register.
Open the registration question using the pencil icon.
Enable "Lock field".
Save your changes.
The invitee can no longer change the entered answer.
This is useful, for example, when you have imported data in advance that should not be changed during registration. The Momice Help Center also recommends locking answers when enriching data to prevent registration details from being overwritten.
Character limit for text fields
The standard fields First name, Last name, Company, and Job title have a limit of 254 characters.
For manually added text fields, the theoretical limit is around 65,000 characters.
Setting up multilingual registration questions
If you use multiple languages for your event, you can translate registration questions and answer options for each language.
Go to Website Module → Pages.
Select the language you want to edit.
Translate the registration questions and answer options.
Important information about answer options
Answer options for multilingual registration questions are linked across languages.
This means that each language must have:
the same number of answer options
the exact same order of answer options
Please note: Do not change the order of answer options separately for each language. The answer options are linked across languages.
The invitee’s browser language may determine which available language is used to display the event website and registration form.
Using standard fields
When you add a question to the registration form, you can choose from different standard fields in the lightbox.
Available standard fields are:
Job title
Company
Middle name
Email
Phone
Date
Link
File
Always use the official standard field when one is available. This makes sure the data is processed and shown correctly, for example on:
e-ticket
guest list
personal page
Please note: Do not manually recreate a standard field using an open question. Always select the correct official standard field.
Important information about standard fields
If you accidentally delete a standard field, you can add it again through the lightbox.
Job title, Company, and Email are selected by default when you start a new event.
The standard Date field shows a calendar, making it easy to select a birth date or arrival date.
The standard Link field automatically turns the entered web address into a hyperlink.
Setting accepted domains for email
With the standard Email field, you can limit registrations to specific email domains.
Set this up as follows:
Open the Email registration question using the pencil icon.
Enter the accepted domains.
Save your changes.
Please note: This setting is optional. Leave the fields empty if you want to allow registrations from all email domains.
Using the standard ‘File’ field
With the standard File field, an invitee can upload a file during registration.
You can add an extra description to explain what the invitee should upload.
For example: Upload a presentation with at least 12 slides.
Which file types are supported?
You can choose from:
Image: .jpg, .jpeg, .png, .gif, .webp, .ico
Document: .docx, .doc, .odt, .rtf, .txt, .pdf
Spreadsheet: .xlsx, .xls, .csv, .ods
Presentation: .pptx, .ppt, .odp, .pdf, .key
Allow all file types
Limits and important information for file uploads
Please note:
The maximum file size is 25 MB per file.
You can add a maximum of 2 file questions per event.
Only the invitee can upload a file through the registration form.
The event organizer cannot upload a file on behalf of the invitee.
If an incorrect file type is uploaded, the invitee will see an error message.
During upload, the file is checked by a virus scanner.
The File field is not visible between the other registration questions.
Files can only be downloaded per registration, not in bulk.
After the file has been uploaded:
the file is shown on the Personal Page, but it cannot be downloaded there
an extra Files tab appears in the invitee’s registration in the Registration Module
the event organizer can download or delete the file from the Registration Module
In addition:
the button text "Select file" cannot be changed
the file name is not shown on the e-ticket; a dash is shown automatically instead
Tip: Add extra information to the registration form if invitees need to upload specific files.
Tip: If you want to prevent invitees from uploading files after a certain date, hide the standard File field from that date onward.
Filtering by answers to registration questions
In the Mail Module, you can filter invitees by the answer options of:
workshop questions
closed questions
Filtering invitees by an answer
Go to Mail Module → Drafts.
Open the desired draft using the pencil icon.
Select "Choose invitees from list".
Click "Select filter".
Select the registration question and answer option you want to use.
The invitees who match the selected filter are selected.