You can create your registration form in the Website Module (Pages). The first question in the form concerns the entry ticket: your visitors select the ticket of their choice. You can make multiple entry tickets in the Ticket Module. Then, you can create the registration questions.
For the form, you can choose from 4 types of registration questions, a couple of standard fields and you can set follow-up questions. For each question, you can indicate whether the field is required. You can also set fixed answers: these cannot be changed by your invitee.
In the standard fields for first name, last name, company, and job title, there is a limit of 254 characters. For custom text fields, the theoretical limit is around 65,000 characters.
Types of registration questions
Open question: your invitee can give any desired answer.
Closed question: you can choose between a single-answer or multiple choice. In case of multiple choice, your invitee can select multiple answers. You decide how many options they can select, by indicating a minimum and a maximum. Multiple choice is ideal for checking dietary preferences or other interests.
Workshop question: a dropdown menu with workshop options will appear. You as organiser can assign a maximum number of registrations to any workshop session. Read more about workshop questions.
Checkbox: you can use this option when you want your visitor to tick a checkbox, for example when accepting the General Terms.
Set follow-up questions
You can set a follow-up question for a workshop, closed or multiple choice question. This is a question that you ask based on the answer given by the invitee.
You set it up as follows:
Create all the main and follow-up questions in the registration form.
Then you link the follow-up question from the main question by clicking on the pencil and going to the 'Dependency' tab.
In the registration form you can then see by the hyphen what main and follow-up questions are.
Please note:
You cannot set a follow-up question for a checkbox and open registration question. Under tab 'Dependency' you can see which link has been made.
You can only set 1 follow-up question for each answer option.
There is no limit on the number of follow-up questions based on the previously given answers, but keep it as short as possible for the invitee.
PLEASE NOTE: Make sure that all follow-up questions are linked to the same admission ticket. If you don't do this, your invitees will not be able to register.
Fully test the registration flow before sending the invitation. For questions contact [email protected].
Standard fields
When adding a question to the registration form, you can choose to include several ‘Standard fields’ (‘Job title’, ‘Company’, ‘Insertion’, ‘Email’, ‘Phone’, ‘Date’ and ‘Link’). These fields make sure the right details are shown on your smartphone, computer, guest list or downloaded files.
Use the standard 'Email' field to set accepted domains. This ensures that only invitees with a specific domain can register. To adjust this setting, click on the pencil icon next to the 'Email' registration question. Please note: This is optional. Leave the fields blank if you do not wish to use this.
A few things you need to know about standard fields:
In case you (accidentally) removed one or more standard fields from the registration form, you can replace them by using the ‘Standard fields’ option in the light box. Don’t add the fields manually!
The fields ‘Company’, ‘Function’ and ‘Email’ are automatically selected. If you want to select more options, you can choose them the first time the light box opens. After this step, they can no longer be added.
The standard field ‘Date’ will display a calendar with a date selector.
The standard field ‘Link’ creates a hyperlink for the web-address you enter.
The standard field ‘File’ allows your invitee to upload a file type.
Add standard Field ‘File’
You can choose from different options: image, document, spreadsheet, presentation, or allow all file types. In the standard ‘File’ field, you can add a description, which is useful for specific requirements. For example, when uploading a presentation, it must contain at least 12 slides. Multiple file questions can be added to the registration form.
Please note:
Each file type has a 25 MB limit.
There is a limit of 2 file requests maximum per event.
The invitee will receive an error message when uploading an incorrect file type. A virus scanner checks the file during upload. If a virus is detected, an error message will appear.
The uploaded file is displayed on the Personal Page but cannot be downloaded from there.
In the Registration Module, an additional tab called ‘Files’ appears during the invitee’s registration. This standard field is not visible between the other registration questions.
Only the invitee can upload a file through the registration form; the event organizer does not have this option.
Uploaded files can be downloaded or deleted via the Registration Module.
The button text ‘Select file’ cannot be changed.
The file name is not displayed on the e-ticket. Instead, a dash will appear automatically. Tip: Refer to the Personal Page or registration form for more information.
Please note: Files can only be downloaded per registration, not in bulk.
Tip: Hide the ‘File’ field to set an expiration date for your invitee.