With Momice, you can easily (contactless) check in event visitors and provide them with personal badges. In this article, you will learn step by step how to do this without using Momice for registration. Follow the steps below after synchronizing your guest list from your CRM with Momice. Read more here about organizing events with Spotler CRM, Mail+ and Momice.
Step 1: Set up the e-mail
In the Mail Module (envelope icon in the left sidebar), compose the email that will include the QR code or e-ticket.
Click on the ‘Registration Confirmation’ tab.
Here, you will set up your email. Fill in the fields at the top: reply-to email address, sender name, and email subject.
Scroll down and click ‘Add Widget’ to insert images, text blocks, or buttons. Click the pencil icon on each widget to make changes.
There are two options for including the QR code or e-ticket. Add the QR code widget to display the QR code directly in the email. Or, enable the e-ticket attachment by choosing ‘Yes’ at the bottom of the email.
You can customize the e-ticket in the Ticket Module (credit card icon in the left sidebar) by clicking on the ‘E-ticket’ tab.
Step 2: Test the Registration Confirmation
To test the email, manually add yourself in the Registration Module (person icon in the left sidebar).
Click on ‘Add Guests’ and select ‘Add Manually’.
Enter your first name, last name, and email address. Optionally, enter other information you also have from guests.
Check the box for ‘Registered’ and select the default ticket from the dropdown menu.
Scroll down and click on ‘Send registration confirmation’.
Open the email in your inbox and check that everything is set up correctly, including any links and buttons.
Step 3: Import Guest List
After successfully syncing, click the ‘Mark guests as registered’ button. Want to select a specific list? First apply a filter to display only the desired list, then click on the button.
Review the selected contacts, choose the default ticket from the dropdown, and enable the option ‘Send a registration confirmation to new registrations’.
All selected guests will now be marked as registered and automatically receive a confirmation email. Please note: This action cannot be undone.
PLEASE NOTE: Test the full email thoroughly before marking guests as registered, as this will automatically send the confirmation email.
Step 4: Check-in Settings
Download the Momice Check-in app from the Apple App Store or Google Play Store.
Activate the Check-in app in the Ticket Module (credit card icon in the left sidebar) under the ‘Check-in’ tab.
Momice will automatically generate a login code for this event. Log in to the Check-in app using this code.
You will see the message: ‘Error while logging in, no valid signature’ when the time on your device is not set correctly. Please check your device's date and time settings and adjust them if necessary.
Within the ‘Check-in’ tab of the Ticket Module, you can: choose the desired label format, select which additional details should be shown on the badge and view your available print credits.
You can also create multiple scan points — useful for checking in participants at different locations or workshops. More information on how to set up scan points can be found here.
Step 5: Test the Check-in App with Printers & Badges
Once logged in with the event code, the Check-in app will automatically connect via Bluetooth to the nearest Zebra label printer. More instructions and helpful videos you can find here.
Test the Check-in app in advance to ensure it works properly on the day of the event.
Adjust the ‘Time slot for scanning tickets’ in the Ticket Module by clicking the pencil icon next to the access ticket. TIP: For testing, set the start date to the current date and the end date to the event date. This allows e-tickets to be scanned throughout the full period.
Next, scan your own QR code using the Check-in app.
In the Registration Module, check if a yellow dot appears next to your name — this confirms that the check-in was successful.
On the event day, two extra tabs will appear in the Registration Module: ‘Present’ and ‘Absent’.