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Set up a URL and sender address for your event

Request a custom url to make your event website more personal and professional

A unique event website is automatically created for every event in Momice. Want to use your own URL or sender address? This article explains the available options and what you need to consider.

You'll learn:

  • how the standard Momice URL is structured

  • which options are available for your own URL

  • which URL structures are and are not supported

  • how to use your own sender address

  • what to consider when submitting a request

What is the standard URL for an event website?

Every event website in Momice automatically gets a unique URL:

https://[unique-code].momice.events

This URL consists of:

  • https: registration data is sent securely

  • unique code: every event website gets its own unique code

  • momice.events: the standard domain for Momice event websites

Prefer to use your own URL? There are several options available.

What options are available for a custom URL?

You can choose to:

  • request a custom URL

  • use an existing domain

  • use unlimited wildcard masking

The best option depends on how you want to use the URL.

Can I use a URL with /events?

No. In Momice, you cannot set up a URL with a path after the domain name.

For example, this URL is not supported: https://your-company.com/events

Instead, use a separate domain or subdomain, for example: https://events.your-company.com

Please note: Anything added after the domain name with a /, such as /events, cannot be set as an event URL in Momice.

1. How do I request a custom URL?

Momice can request a custom URL for you and connect it to your event website. Visitors will then see this URL in their browser.

How it works

  1. Choose an available URL and send it to Momice.

  2. Momice registers the URL for the agreed period.

  3. Momice installs an SSL certificate so data is sent securely and encrypted.

  4. Momice connects the URL to your event website.

Please note:

  • Allow approximately 5 business days for the masking setup to be completed.

  • Requests for foreign domain extensions may take longer. In some cases, additional approval from the relevant country may be required.

2. Can I use an existing domain?

Yes. You can also use an existing domain or subdomain for your event website.

The domain owner must add the required DNS records.

For example: https://events.your-company.com

Please note: A URL with an additional path, such as your-company.com/events, cannot be set as an event URL in Momice. Use a domain or subdomain instead.

Allow approximately 10 to 15 business days for the URL to become active for your event.

3. What is unlimited wildcard masking?

With unlimited wildcard masking, Momice sets up one main domain under which you can use multiple subdomains.

This is useful if you organize events regularly and want to use a separate URL for each event.

Example

Main domain:

company-events.com

Subdomains for different events:

event1.company-events.com

event2.company-events.com

event3.company-events.com

Momice sets up the main domain on your account once. After that, you can create a new subdomain for each event yourself.

You can configure this via: Settings > Basics > Event site URL.

Tip: If you organize events regularly, this option means you do not need to request a separate domain for every event.

Can I use my own sender address for emails?

Yes. You can use your own sender address for emails sent from Momice.

If Momice has requested a new URL for you, Momice can also set up a custom sender address, for example: [email protected]

The sender address is configured at account level. This means all events within the same account will use this sender address.

Contact Momice to request a custom sender address.

Please note: Do you work with event templates? Duplicate them again after the sender address has been configured. This ensures the correct sender address is included.

Can I use an existing sender address?

Yes. In many cases, it is better to use an existing sender address.

A completely new email address or domain has not yet built up a sending reputation. This can affect email deliverability.

Tip: Whenever possible, use an existing sender address on a domain that is already used for email.

DNS records are required to configure an existing sender address.

Please note: Allow approximately 10 to 15 business days for the sender address to become active.

What do I need to provide when requesting a URL or sender address?

Want to request a URL or sender address? Contact Momice Support.

Include the following in your request:

  • the event number

  • the URL you want to use

  • whether you want to use a new domain, an existing domain, or a wildcard

  • the sender address you want to use, if applicable

Tip: Check in advance that your preferred event URL consists of a domain or subdomain only. A URL with a path, such as your-company.com/events, cannot be configured.

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