Your email settings are important for the deliverability and recognition of your mailing. Always review these settings carefully before sending an email.
You can open these settings:
via Mail Module > Drafts > the pencil icon
or via Registration confirmation
You will always find these settings at the top of the email.
E-mail address sender
All emails are sent from [email protected].
Please note: this address cannot be changed. This helps prevent emails from ending up in spam.
Reply-to email address
Enter the email address where replies should be sent when a recipient clicks Reply.
Use an address that is actively monitored so replies can be followed up quickly.
Name sender
This is the name the recipient sees in their inbox.
For example, you can use:
a person’s name
your company name
the name of the event
Choose a name your invitees will recognize right away.
Tip: not sure whether to use a person’s name or your company name? Choose the name that feels most familiar to your audience.
Subject
The subject line is different for each email and is important for both recognition and open rate.
Use a clear and relevant subject line, and avoid spam-sensitive words or characters.
Please note: an unclear or spam-sensitive subject line may increase the chance that your email ends up in the spam folder.
Label
Add a label to your draft so you can easily distinguish between emails.
This is useful for:
different target groups
multiple languages
multiple versions of the same mailing
This way, you can see at a glance which email it is.