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Registration settings

Check carefully which registration settings you are using for the event

Updated over 3 months ago

Because your registration page is part of your event website, the registration page is created in the Website Module. Before you start creating the page, you must define your registration settings. You can do this in Event Details. In the left menu, select ‘Basic’ and configure the following settings:

Open/personal registration

Open registration means that anyone can register for the event. This is a good option when you’re not personally inviting all your invitees, or when you want to enable people from other networks to register. Personal registration is used when only specific people can register by using a personal registration link. Momice will automatically generate this link and place it in the Mail Module, so you can include it in your invitation. When you use this link, you can pre-fill the registration details for your guests in case needed.

Did you choose an open registration? Then it is possible to determine in advance in which list open registrations are classified. Read more.

In some cases, your invitee does not use a personal registration link, for example if you send hard copy invitations. In this case, your guests can register by entering their own details. You can choose whether you want them to register by email address or by using a personal code.

Unique code

Using a unique code is the safest method. Your invitees cannot guess each other's codes, preventing unauthorized access to their data. You can assign the codes to your contacts when importing a list. If you leave the column empty, Momice will generate the unique codes automatically.

To enhance the security of this registration method further, you can also activate two-step verification. To do this, check the "Two-Step Verification" option in Event details ‘Basic’.

Email address

An email address is easier to enter but less secure than a unique code. That's why, for all events created after October 13, 2023, two-step verification is automatically activated. This ensures secure registration using an email address.

This is how the two-step verification works for invitees:

  1. An invitee visits the URL provided in their (hard-copy) invitation.

  2. The invitee enters their email address to access the registration form.

  3. After entering their email address, they receive a verification email containing a unique code.

  4. They enter the unique code on the registration page.

  5. The registration form appears, displaying preloaded information. The invitee can now complete the form and sign up.

Closing registration

You can determine when registrations close: on a specific date and time, or when a certain number of registrations is reached. After closing, the registration page will remain visible in the menu, however an explanatory text will be displayed on the page.

The advanced settings below can be purchased separately for an additional fee. To do this, contact [email protected]. You can access this in Event Details. In the left menu, select ‘Advanced’ and configure the following settings:

Introducé feature

There are two types of extra guests: anonymous and personal. An anonymous extra guest is not known by name, and the organiser only needs to know the total number of extra guests. In case of a personal extra guest, the organiser needs more information about the guest, for instance name, email and/or company. Therefore, these two types require a slightly different approach.

  • In case of an anonymous guest, only the number of guests per invitee is important to the organiser. The extra guests are indicated as ‘Guest of {firstname} {lastname}’ in both the registration overview and the registration list on the day of the event.

  • In case you as an organiser want to know who your guests are bringing as an extra guest, this is called a personal extra guest.

  • When you are allowing your invitees to bring an extra guest (+1) to your event, first determine if you want to send a mail to your guest. And if you do, who you want to send the confirmation email to: your invitee, the extra guest or not at all?

  • In the Ticket Module, you can set the number of extra guests per ticket.

Waitlist

With a waitlist, you offer participants the option to join the waiting list for a fully booked event. There are two options when using the waitlist: automatic processing of the waiting list or manual processing.

  • If you choose the automatic option, Momice will move the next person on the waitlist to the registration list and automatically send a confirmation email.

  • If you choose the manual option, you will manually move the desired person from the waitlist to the registration list.

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