It is mandatory to allow invitees to cancel or unsubscribe from the event and all future event mailings. If a contact clicks the unsubscribe link, he/she will be directed to the unsubscribe page. The invitee can indicate why he/she wants to unsubscribe. When a person unsubscribed, the status in the registration overview will change to ‘Cancelled’. This person can no longer receive emails related to this event. Read more about what happens when a contact unsubscribes.
Follow the steps below to add an unsubscribe link or button in your email or in your registration confirmation.
Add an unsubscribe link
Go to the Mail Module. Open your draft with the pencil icon or go to your registration confirmation.
At the text box, click on the pencil icon.
Click on 'Insert Fixed Items'. Click on 'Unsubscribe link.
Copy this link. Select your text that you want to place the hyperlink under. Click on the paperclip. This is where you paste in the link.
Add an unsubscribe button
Go to the Mail Module. Open your draft with the pencil or go to your registration confirmation.
Click on 'Add Widget' and choose 'Button'.
Here, select 'Link to event component'. Below, select 'Unsubscribe link'.
Test your unsubscribe link or button properly by sending yourself the test email or registration confirmation. Are you sending yourself the test email? Don't forget to select yourself at 'Choose invitees from overview'.