Would you like to collaborate with someone from another Momice account? If so, you can add this person to your account as an external user and then invite them to one or more events.
With this feature, account admins can invite external users themselves. You can do this without the help of Momice.
What you can do with external users
External users allow you to collaborate securely across different Momice accounts.
Benefits:
You manage invitations yourself
Invitations are sent securely by email
You keep track of everything through “External users”
You can resend or revoke invitations
Access is removed immediately when you delete an external user
Who can add external users?
Only users with event admin rights can add and manage external users.
Please note: without event admin rights, you cannot access the external users overview. Read more about the different roles and permissions within Momice.
Before you begin
An external user can only be invited if the email address is linked to an existing Momice account.
Add an external user to your account
Follow these steps:
In your dashboard, go to “Settings”
Click “External users”
Click “Invite external user”
Enter the user’s email address
Click “Invite”
If the email address is linked to a Momice account, the user will receive an invitation by email.
What does the external user need to do?
The external user will receive an email with the invitation.
Follow this step:
In the email, click “Accept request”
Once the request has been accepted, the connection is set up. The user will only see events after they have actually been added to an event.
Add an external user to an event
After the user has accepted the request, you can add this person to an event.
Follow these steps:
Go to your dashboard
Click the person with the plus icon next to the desired event
Click “Select user”
Scroll down in the dropdown to “External users”
Select the correct email address
Send the invitation
Please note: the external user must first accept the account request before you can add this person to an event.
What happens next?
Once the external user has been added to the event:
the user will receive an email
the user can go directly to the dashboard through the email
the user will get access to the event they were invited to
Extra options under External users
In the “External users” overview, you can see which external users have been added and which invitations are still pending.
You have the following options here:
Resend invitation
Click the mailbox icon to resend a pending invitation.
Revoke invitation or remove user
Click the cross icon to:
revoke a pending invitation
remove an external user
Please note: this action cannot be undone.
After removal, the user immediately loses access to:
your account
all events this user had been added to
If you add this user again later, their previous access will not be restored automatically.
View which events a user has been added to
Click the magnifying glass icon to see which events the external user has been linked to.
Summary
Adding external users consists of two steps:
You add the user to your account
You then add the user to the desired event
This gives you full control as an event admin over collaboration with users from other accounts.