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User management

With admin rights, you can deactivate and add user accounts yourself

Updated over 7 months ago

Every Basic Momice License contains 5 user accounts. Of these users, one is the Admin. In most cases, this is the primary user of the account.

The Admin can view the license details and add new users.

Admins:

  • have insight in the license, number of credits, number of users

  • can add new users or deactivate users

  • can add observers to an account

  • can view current users and change the user roles

  • change the event owner

With Event license:

  • You can add a user account with the role; Administrator, Event Manager, Producer or Observer.

  • You can create your own event in your dashboard.

With Observer:

  • Can you only be added to events as an observer.

  • You can only view events in the Registration Module. This means no exports or list imports.

  • You can change registration details of registrations.

  • You can sign in or out invitees.

  • You can sign in or out lists.

  • Have insights into Registration Statistics.

User management in Momice

User management works as follows

  1. Log in to Momice.

  2. Click ‘Settings’ in your Dashboard.

  3. Here, you see the start and end date of your licence, the number of credits and the number of users.

  4. Click the ‘Users’ on the left

  5. View all current users, their behaviour in the tool (active, inactive, invited).

  6. Click the button ‘Add user’ to add a new person to the account.

  7. Click on a specific user to view or change the events related to this user, change the owner of a specific event, or deactivate the user.

Changing the event owner

It is possible to assign the role of event owner of a published event to another user. This comes in handy when the event owner is inactive for a longer period of time (e.g. pregnancy leave). This is how it works:

  1. Click the pencil icon behind the current event owner.

  2. Click the ‘Events’ tab.

  3. Click the icon with the arrows.

  4. Choose a new event owner and click ‘Edit’.

You can only change the owner of events that are ‘Live’ (after publishing the event in Step 5. You need a Momice licence and event credits to do so). If your event is currently in edit mode or in the archive, you cannot change the event owner. In this case, please send an email to [email protected].

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