When you sell paid tickets through Momice, payments are processed through your own payment service provider account, Mollie.
This means that ticket revenue is paid directly to your bank account via your Mollie account. Momice provides the technical payment flow.
How does it work?
When a visitor buys a paid ticket, they complete the payment during registration. The payment is processed through your connected Mollie account.
The revenue from the entry ticket is paid directly to your Mollie account. From there, payouts are handled by Mollie and paid to the bank account linked to your Mollie account.
Momice does not hold your ticket revenue or handle payout processing.
Service fee
Momice automatically deducts the service fee from each payment. The remaining ticket revenue is paid to your Mollie account.
This is done through split payments. This means the payment is automatically divided between:
Momice service fee
remaining revenue for the event organizer
Where can I view my payments?
Payment information is available in both Momice and your Mollie dashboard.
In Momice, you can view payment details for individual registrations, including the payment amount, payment method, and payment status. Revenue statistics are also available for a quick overview.
For the most up-to-date and complete financial overview, including payouts, transaction costs, and refunds, please refer to your Mollie dashboard. Mollie always provides the most accurate payment totals.
Momice only supports full refunds. Changes to payments made directly in Mollie are not correctly displayed in the payment status and revenue statistics in Momice. Therefore, always refer to your Mollie dashboard for the most up-to-date and accurate financial overview.
Where do I receive my payouts?
Payouts are paid directly by Mollie to the bank account connected to your Mollie account.
You no longer need to request a payout from Momice.
What has changed?
Previously, payouts were handled through Momice. You could request a payout from the "Payout" tab of your event.
With the new payment setup, payouts are handled by your own Mollie account. This gives you direct control over your payments, payouts, and financial reporting.
Important to know
You need a connected Mollie account before you can sell paid tickets.
Mollie handles payouts to your bank account.
Momice does not manually pay out ticket revenue.
Transaction costs are handled by Mollie.
Momice automatically deducts the service fee through split payments.
Frequently asked questions
Where can I view my payments?
Payment information is available in both Momice and your Mollie dashboard. In Momice, you can view payment details for individual registrations, including the payment amount, payment method, and payment status. For the most up-to-date and complete financial overview, including payouts, transaction costs, refunds, cancellations, and payment changes, use your Mollie dashboard.
Where do I receive my payouts?
Payouts are paid directly by Mollie to the bank account connected to your Mollie account. You no longer need to request a payout from Momice.
Who charges the transaction costs?
Transaction costs are handled by Mollie and are visible in your Mollie dashboard.
Does Momice still charge a service fee?
Yes. Momice automatically deducts the service fee from each payment through split payments before the remaining ticket revenue is transferred to your Mollie account.
Do I need a Mollie account to sell paid tickets?
Yes. You need a connected Mollie account before you can sell paid tickets through Momice.
Can I use multiple bank accounts?
Yes, you can add multiple bank accounts to your Mollie account. How this works depends on your account setup. Read more here about how to add additional bank accounts to your Mollie account.