With the Paid Tickets add-on, you can sell paid entry tickets for your event. To use this feature, you need the Paid Tickets add-on and a connected Mollie account.
This article explains how to set this up and how fees, payments, and payouts work.
1. Activate the Paid Tickets add-on
Want to sell paid tickets? Send an email to [email protected] to request the Paid Tickets add-on.
The add-on costs €500 per license year, excluding VAT. Once activated, the feature is available for events within your Momice account.
In addition to the annual fee, there are costs per payment:
Momice service fee: 3% of the payment by default.
Mollie transaction fees: the fees Mollie charges for processing the payment. These vary depending on the payment method.
For the Momice service fee, you can choose whether your organization pays the fee or passes it on to the participant.
2. Create a Mollie account and connect it to Momice
To process payments, your organization uses its own Mollie account. Mollie processes the payments and handles payouts to the connected bank account.
Don't have a Mollie account yet? Create an account first and complete the verification process with Mollie.
Read the following articles:
Please note: only a user with administrator rights can connect the Mollie account. The connection applies to your entire Momice account, so you don't need to connect Mollie separately for each event.
3. Set up your paid tickets
Once the add-on has been activated and Mollie has been connected, you can set up your paid tickets.
Open the Ticket Module > Settings.
Check the financial settings, including VAT and who pays the Momice service fee.
Go to Entry tickets and click the pencil icon to open an admission ticket. Set the ticket price here.
If needed, add additional paid options to the registration form.
Check the invoice settings and the final price for the participant.
Please note: check the financial settings before processing the first payment. These settings can no longer be changed after the first payment has been made. A test payment also counts as a payment.
Payments and payouts via Mollie
When a participant makes a payment, the payment is processed through Mollie. The Momice service fee is automatically deducted. The remaining amount is added to your Mollie account.
Mollie then handles the payout to the bank account connected to your Mollie account.
You don't need to request a payout from Momice. You can find a complete financial overview of your payments and payouts in the Mollie dashboard.
Read more in Mollie payments and payouts.
Are you currently using Adyen?
Existing purchases made through Adyen are not transferred to Mollie. The financial processing of these purchases, including refunds, will continue to be handled through Adyen.
Do you still have ongoing ticket sales or outstanding payments through Adyen, or do you have questions about switching to Mollie? Contact your Customer Success Manager or send an email to [email protected].