Would you like to reuse an email you have already sent? Then there is no need to start from scratch. You can copy an existing email, edit it, and resend it to a specific group of invitees.
Momice automatically keeps track of the status of your invitees, such as:
registered
no response
Based on this status, you can easily send a reminder or thank-you email to the right audience.
Sending a reminder email
Use a reminder if your invitees have not responded yet or have not opened a previous email.
How it works
Go to the Mail Module.
Go to "Sent items".
Click the forward icon (the grey arrow).
Select the recipients. For example, you can:
select invitees manually
select everyone who did not open this email
select everyone who did not click the link in this email
A copy of the email will automatically be saved in "Drafts".
Update the subject line. For example:
Reminder: Invitation to event on July 10, 2019Add an extra introductory message at the top of the email.
Optionally click "Select invitees from list" if you want to add more contacts.
When creating a new segment, you can for example choose the "No response" filter.
First, send yourself a test email.
Check the email on both desktop and smartphone.
Is everything correct? Then click Test and send > Go to send > Yes, send.
Tip: Use a clear subject line so recipients can immediately see that it is a reminder.
Sending a thank-you email or survey after the event
After the event, you can thank attendees for joining. In the same email, you can also ask them to complete the survey.
How it works
Activate the Survey page in the Website Module (Pages).
Check that this page has been fully designed and tested.
Create your thank-you email in the Mail Module.
Add a link or button to the survey in the email.
Send yourself a test email. Please note: Select yourself as an invitee.
Check whether the email and survey link work correctly.
Then send the email to the selected invitees.
Click "Select invitees from list".
Select the "Registrered" filter.
Please note:
The "Registered" filter only works if you checked in your visitors on the day of the event.
The survey can only be created once and is available in one language only.
Tip: Clearly explain in your thank-you email why completing the survey is valuable. This increases the chance of responses.
Setting up the survey button
You can include the survey in your email in two ways:
Personal: you can see which invitee completed the survey.
Anonymous: you receive the responses without personal data.
Adding a personal survey button
Go to the Mail Module.
Open your draft via the pencil icon.
Scroll down and click "Add widget".
Choose "Button".
In the settings, choose "Link to event element".
Then select "Survey link (personal)".
When exporting the survey results, you will see the respondent’s personal details in the last columns.
Adding an anonymous survey button
Do you not want to store personal data? Then choose the following button setting: "Survey link (anonymous)".
