Always test the full registration flow before sending invitations. This helps you verify that everything works clearly for your invitees.
If something goes wrong during registration, there is a good chance someone will drop off. That is why it is important to check in advance that all settings, texts, and links are correct.
Testing the registration yourself
First, go through the full registration process yourself.
How to test the registration
Manually add yourself in the Registration Module.
Open your draft email using the pencil icon.
Select yourself as an invitee through “Select invitees from list”.
Send yourself a test email.
Start the registration through the link in the invitation.
Register for the event.
Check all text on the Registration page.
Also check the text in the registration confirmation.
Click all links and buttons in:
the invitation
the registration confirmation
Check that everything works correctly.
Also check additional scenarios
Also test the scenarios in which you use:
Plus-one
Waitlist
Please note: are you using the Waitlist? If so, temporarily set the maximum to 0 so you can test this properly.
Read more here about how the waitlist or extra guest registration (plus one) works.
Testing with colleagues or team members
It is a good idea to have others test the registration as well. This helps you quickly find out whether the invitation and confirmation are clear for your invitees.
How to do this
Manually add your colleagues in the Registration Module.
Open your draft email in the Mail Module using the pencil icon.
Select your colleagues one by one through “Select invitees from list”.
Go to “Test and send”.
Choose “Test”.
Enter the correct email address for each colleague separately.
Add a short introduction asking them to review the email.
Ask the tester to go through the full registration process.
Tip: provide as little extra explanation as possible. This gives you the most honest feedback on whether the email and registration are truly clear.
Also ask your tester to try different scenarios, such as registering, registering with a plus-one, or registering through the waitlist.
Testing with the Momice team
Do you not have anyone available to help you test? The Momice team is happy to help. Contact support at [email protected].
Testing paid tickets
Are you working with paid tickets? If so, you can also test this full process.
Please note: this is only possible by actually purchasing a ticket.
How to test paid tickets
Temporarily set a low ticket price.
Go through the payment process the same way a participant would.
Check whether all settings for the paid ticket are correct.
Please note: the ticket price must be at least €1 due to service fees and transaction costs.
Good to know
Revenue from test tickets is included in the event revenue. You will receive this amount back later in the payout.
Please note: service fees and transaction costs will still be deducted. Before testing, also check that settings such as VAT settings are correct.
Please note: once a payment has been completed, you can no longer change these types of settings.