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Changing registration data

Here you can find all information about changing registration information

Updated over a year ago

It is possible to view and change the detailed information of each contact by clicking the pencil icon behind the contact. A contact card, containing three columns: ‘Registration status’, ‘Registration details’ and ‘Emails received’ opens.

Registration status

When a contact registers (or cancels), the status will be changed automatically, but it can also be changed manually from this contact card. Caution: When a person unsubscribes from the event, it is no longer possible to email this contact about the event.

Before a contact has registered, the details you imported will be displayed on the screen (name, email, company, job title). When an invitee registers, the registration details (inserted by the invitee) overwrite the original details.You can still manually adjust or complete them. The selected ticket is also displayed - and can be altered from here.

Please note: if paid tickets apply to your event - and you manually alter the ticket from the registration overview, the payment process is skipped. You will not receive payment for this ticket.

Registration details

If a person has not registered yet, the contact card displays the information that you imported. After registration, the registration details (inserted by the invitee) overwrite the original details. You can still manually adjust or complete them.

Emails received

Momice keeps track of all emails sent to each specific contact. In the right column, all event-related emails are listed. The confirmation email can be resent at any moment, by clicking the button

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