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Activating or deactivating e-tickets

Learn how to enable or disable an e-ticket, where to customize the ticket design, and how to inform attendees about using their e-ticket for the event.

You can choose in the Mail Module whether attendees receive an e-ticket after registering.

Enable or disable the e-ticket

  1. Go to the Mail Module.

  2. Open Registration Confirmation.

  3. Scroll down to E-ticket.

  4. Select:

    • Yes to include an e-ticket.

    • No if you do not want to send an e-ticket.

  5. Click "Save" to save your changes.

Please note: "Yes" is selected by default. If you do not want to use e-tickets, manually select "No" and click "Save".

Inform attendees about the e-ticket

Clearly mention in the registration confirmation that attendees need to bring their e-ticket to the event. They can show the e-ticket on their smartphone or bring a printed copy.

Tip: Remind attendees about their e-ticket a few days before the event by sending it again. See the instructions for re-sending e-tickets.

Customize the e-ticket

You can customize the design of the e-ticket in the Ticket Module. Learn more about customizing an e-ticket.

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