When a participant purchases a paid entry ticket, Momice automatically generates an invoice. This invoice includes the entry ticket, any extra paid options, and the corresponding VAT amounts.
Momice generates the invoice. Mollie processes the payment.
When does the participant receive the invoice?
When the participant receives the invoice depends on the selected payment option:
Pay Now: After a successful payment, the participant receives the registration confirmation with the invoice attached. If you use an e-ticket, this will also be included.
Pay Later: The participant first receives a confirmation with a payment link. After a successful payment, the participant receives the registration confirmation with the invoice and, if applicable, the e-ticket.
What information is included on the invoice?
The invoice includes:
The event name
The invoice number and invoice date
The name and billing details of the participant or organization
Any reference entered during registration
The organizing organization's details and VAT number
The purchased entry ticket
Any extra paid options
The amounts excluding VAT
The applied VAT rates and VAT amounts
The total amount
If different VAT rates have been set for the entry ticket and extra paid options, multiple VAT rates may appear on the same invoice.
Please note: The participant's invoice is not a payout statement.
Each invoice relates to a single ticket purchase. Information about payouts, ticket revenue, and deducted transaction fees for Mollie payments can be found in your Mollie dashboard.
Billing details on the registration form
During registration, participants enter the required billing details, such as the organization name, address, and an optional reference for their financial administration.
You can find these fields at the bottom of the registration questions via Website Module → Pages → Registration.
You can edit the text of the Text and Reference (optional) fields by clicking the pencil icon. The other standard billing fields cannot be modified.
Changing the logo on the invoice
You can add or change your organization's logo on the invoice:
Go to Ticket Module → Invoice.
Upload the desired logo or replace the existing one.
Save your changes.
Momice automatically generates the remaining invoice content and layout based on the purchase and the billing details provided. You cannot customize these yourself.
Invoices after switching from Adyen to Mollie
If you switch from Adyen to Mollie within an existing event, the invoice numbering will continue from the existing sequence. Switching to Mollie does not start a new invoice number sequence.
You can view payments processed through Mollie, along with the corresponding payouts and transaction fees, in your Mollie dashboard.
Read more in Mollie payments and payouts.