Before registration starts, first set up the registration form. You can do this in Website Module > Pages > Register.
What types of registration questions are available?
You can add four types of questions to the registration form. You can also use standard fields and follow-up questions.
Please note:
You cannot change the type of a registration question after it has been added. Do you want to use a different type after all? Then add a new question.
For each question, you can set:
whether the question is mandatory
whether the answer text is locked
If you lock the answer text, the invitee cannot change it. This is useful, for example, when you are enriching data. It helps prevent registration details from being overwritten if someone forwards an invitation.
Overview of question types
1. Open question
With an open question, the invitee can enter their own answer.
2. Closed question
With a closed question, you can choose between:
single choice
multiple choice
With a multiple choice question, the invitee can select more than one answer. You decide how many options someone can select at minimum and maximum.
This type of question is useful for things like:
dietary requirements
interests
preferences
3. Workshop question
A workshop question is shown as a dropdown menu. The participant selects one option from multiple answers.
You can set a maximum number of participants for each session.
Tip: You can filter by the answer options of workshop questions and closed questions in the Mail Module.
Go to Mail Module > Drafts > open your draft using the pencil icon > Choose invitees from list > Select filter.
4. Checkbox
With a checkbox, you can ask a visitor to agree to something, such as the general terms and conditions.
Tip: Add the general terms and conditions as a hyperlink so invitees can open them directly.
Character limit for text fields
The standard fields First name, Last name, Company, and Job title have a limit of 254 characters.
For manually added text fields, the theoretical limit is around 65,000 characters.
Setting up follow-up questions
You can set up a follow-up question for:
a workshop question
a closed question
a multiple choice question
A follow-up question is only shown based on the answer the invitee gives.
How to set up a follow-up question
First create all main questions and follow-up questions in the registration form.
Then open the main question using the pencil icon.
Go to the "Dependency" tab.
Link the correct follow-up question to the desired answer there.
In the registration form, you can recognize main and follow-up questions by the link icon.
Important points for follow-up questions
You cannot set up a follow-up question for a checkbox or open question.
In the "Dependency" tab, you can see which link has been created.
You can set a maximum of one follow-up question per answer option.
There is no limit to the total number of follow-up questions, but keep the form as short as possible for the invitee.
Make sure all dependency questions are linked to the same access ticket. If you do not do this, invitees will not be able to register.
Tip: Always test the full registration flow before sending the invitation.
Standard fields
When you add a question to the registration form, you can choose from different standard fields in the lightbox.
Available standard fields are:
Job title
Company
Middle name
Email
Phone
Date
Link
File
These standard fields make sure data is shown correctly on, for example:
e-ticket
guest list
personal page
Setting accepted domains for email
Use the standard "Email" field if you only want to allow registrations from specific email domains.
Set this up as follows:
Click the pencil icon next to the "Email" registration question.
Adjust the accepted domains there.
Please note: This setting is optional. Leave the fields empty if you do not want to use this.
Important when using standard fields
Please note:
Did you accidentally delete a standard field? You can easily add it again through the lightbox.
Data is only processed and shown correctly when you use the official standard field.
Do not add these fields manually through an open question. Always choose the correct standard field.
The fields Job title, Company, and Email are selected by default when you start a new event.
The standard "Date" field shows a calendar, making it easy to select a birth date or arrival date.
The standard "Link" field automatically turns the entered web address into a hyperlink.
Adding the standard "File" field
With the standard "File" field, an invitee can upload a file.
Supported file types
You can choose from:
Image: .jpg, .jpeg, .png, .gif, .webp, .ico
Document: .docx, .doc, .odt, .rtf, .txt, .pdf
Spreadsheet: .xlsx, .xls, .csv, .ods
Presentation: .pptx, .ppt, .odp, .pdf, .key
Allow all file types
You can also add an extra description to this field. This is useful if you have specific requirements.
Example: “Upload a presentation with at least 12 slides.”
Important points for file uploads
Please note:
The maximum file size is 25 MB per file.
You can add a maximum of 2 file questions per event.
If an incorrect file type is uploaded, the invitee will see an error message.
During upload, the file is checked by a virus scanner. If a virus is detected, an error message will appear.
The uploaded file is shown on the Personal Page, but it cannot be downloaded there.
In the Registration Module, an extra tab appears in the invitee’s registration: Files.
This standard field is not visible between the other registration questions.
Only the invitee can upload a file in the registration form. The event organizer cannot do this.
Uploaded files can be downloaded or deleted in the Registration Module.
The button text "Select file" cannot be changed.
The file name is not shown on the e-ticket. Instead, a dash is shown automatically.
Files can only be downloaded per registration, not in bulk.
Tip:
Refer invitees to the Personal page or the registration form if you want to provide more context about the uploaded file.
Hide the standard "File" field if you want to set an end date for your invitee.